|
If you've contacted us and we've instructed you to send us hardware for inspection, repair, replacement, or refund, this is what you want to 'buy now' and complete the transaction with. By doing this, you will effectively set up an RMA and allow us to make sure you don't get lost in the shuffle. Please include the correct shipping address for sending the items back to you.
Send your return items to:
Moates.net
16848 Jefferson Hwy
Baton Rouge, LA 70817
All we ask is that you cover the shipment of your items back to us. We will cover Ground shipment of the repair/replacement back to you at no charge.
PLEASE use this option if you want to get your stuff back. Once you go through the order process for this item, you'll be given an option to print out the invoice / order sheet. Please do that, and include it with your shipment.
Also, if you want to get something else while you're at it and have it shipped back with your repaired/replaced product, just add those items to your cart.
PLEASE add comments to this order to instruct me on how you want your issue handled, and add any tracking information for the package once it is sent to us.
If you do order additional items, then you can select any payment method you like and those items will be shipped back with your repaired/replaced item.
Thanks for your cooperation and help in keeping everyone on track!
|
